Privacy Policy

Last Updated: 08/12/2026

At TVAMYA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or purchase our products.

1. Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect information such as:

Your name
Email address
Phone number
Billing and shipping address
Order and purchase information
Payment information
Information you provide when contacting our customer support

We may also automatically collect certain technical information when you browse our website, such as your IP address, browser type, device information, and information about how you interact with our website.

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Process payments
Arrange shipping and delivery
Send order confirmations and updates
Respond to customer service enquiries
Improve our website, products, and services
Personalize your shopping experience
Send marketing communications where you have given us permission to do so
Prevent fraud, abuse, or unauthorized activity
Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website are processed by third-party payment providers.

TVAMYA does not directly store your complete payment card details on our servers. Payment information is handled according to the privacy policies and security practices of the payment provider used during checkout.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website traffic, and support essential website functions.

You can adjust your browser settings to manage or disable cookies. Some website features may not function properly if certain cookies are disabled.

5. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform we use to sell our products.

Shopify may process information about your visit, purchases, and interactions with our store as necessary to provide its services.

6. Sharing Your Information

We may share your information with trusted service providers when necessary to operate our business and provide our services.

These may include:

Payment processors
Shipping and delivery providers
Website and hosting service providers
Analytics and marketing service providers
Customer support providers

We do not sell your personal information for monetary gain.

7. Marketing Communications

If you subscribe to our mailing list or otherwise provide consent to receive marketing communications, we may send you information about TVAMYA products, skincare rituals, offers, launches, and updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, resolve disputes, and comply with applicable legal obligations.

10. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including the right to:

Request access to the information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Opt out of marketing communications

To exercise applicable privacy rights, please contact us using the details below.

11. Children's Privacy

Our website is not intended for children. We do not knowingly collect personal information from children without appropriate consent.

12. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.